Project Manager

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Job Description

Job Title: Project Manager
Job Location:  Iraq/ Erbil
Reporting to: Programs Director/ deputy CEO

General Description of the Organization:

IMPACT – Civil Society Research and Development e.V. , founded in Berlin in 2013, is a non-profit civil society organization with offices in Iraq, Turkey and Syria. Civil society support is the core of IMPACT’s mission through long-term and balanced support to individuals and organizations in the conflict and developed countries.

IMPACT’s main areas of intervention are capacity building, research, peacebuilding, and diaspora engagement.

Job purpose:

The project manager will be responsible for the design and implementation of comprehensive civil society project within IMPACT’s program framework and in line with IMPACT’s standards. The Manager will be responsible for the development of the projects’ budget, tools, and overall supervision of projects’ activities to ensure proper implementation with full adherence to donors’ requirements. Also, He/she will be responsible for building partnerships with actors within the civil society sector as well as the design of training and mentorship plans.

The Project Manager will work with IMPACT’s Director of Programs and other staff members to identify new opportunities to extend civil society programs.

Duties, objectives, and competencies:

Project Development:

Contribute to the development/ revision of best practice guides, manuals, and other technical resources to improve the quality of IMPACT’s civil society projects.

Work with other staff to support the development of guidance and resource materials that aim to improve civil society projects delivery.

Support the development of the projects’ strategy for civil society and contribute to conducting a stakeholder analysis and identifying potential partnership opportunities, and developing technically sound proposals.

Participating in implementing the required needs assessment, and identifying research and evaluation priorities.

Supporting the design of proposals and the development of proper monitoring plans, directly engaging in the design and development of proposals and drafting, reviewing and editing other proposals on an ongoing basis.

Be the primary provider of technical support and guidance for civil society programming with a particular emphasis on design, implementation, monitoring, and resource mobilizations.

Project implementation:

Lead the implementation of the civil society projects ensuring timeliness and delivery according to the activity plan and results in the framework.

Provide the technical inputs in regard to enhancing the project’s activities quality.

Ensure the projects adheres to both donor and IMPACT’s protection approach, to best practices and to all internal policies and procedures;

Ensure participation of the community in the implementation of the projects through appropriate mechanisms.

Liaise with other implementing partners to ensure appropriate coordination of interventions and avoid activities overlapping;

Develop, manage and revise project operational plans based on a plan submitted to donors and in accordance with Programme Management Tools.

Work with the project team and link with the support management team on progress and encountered challenges.

Respond to requests for information about civil society projects from IMPACT staff from various departments and field programs, donors, and relevant stakeholders.

Staff Management

Line manages the project staff/team to ensure effective and efficient program implementation, partnership relationships, and operational systems.

Ensure that there is a clearly defined structure, up-to-date job description, and reporting mechanisms for each team member in line with IMPACT’s HR policies and procedures;

Hold regular coordination meetings with key team members to discuss issues, ensure strong communication and learning from each other.

In coordination with the human resources department, develop the recruitment plan and participate in the teal selection, recruitment onboarding, and orientation.

Contribute to team capacity building and set up training plans to enhance team members’ technical capacity.

Incorporation with IMPACT human resources, participating in project staff performance appraisal, and identifying required skills and capacity development.


In contribution to the logs/procurement team, ensure that all relevant purchase orders are well prepared and submitted with providing all required BOQs and technical specifications to maintain the best level of provided services/supplies.

Prepare project procurement plan and oversee procurement implementation to ensure all services/supplies are provided within the projects’ timeline/work plan.

Contribute to setup procurement criteria according to required items with support to the procurement team to ensure best value for money practices are met.

Financial management:

Manage the project budget, including regular monitoring of expenditure against budget, in accordance with IMPACT’s financial procedures and guidelines.

Develop a clear work and expenditure plan and ensure that the program is implemented within the agreed/approved budget and timeframe.


Report all project activities with donor’s deadline with adherence to donors’ requirements and reporting formats.

Report immediately all projects’ security challenges and ensure proper incident reports are submitted.

Participate in civil society cluster reports, data collection, and reporting projects’ activities via 4Ws submission.


Represent IMPACT at different local coordination forums and national forums and other working groups related to civil society programming.

Maintain communication and experience sharing with the partner organizations and other stakeholders to ensure the efficiency and effectiveness of project activities and promote best practices.

Monitoring & Evaluation

Manage program in line with the logical framework, the program M&E plan, and ensure regular analysis and reporting on program data.

Ensure related staff are aware of, and understand the M&E methodologies and requirements including monthly data collection, analysis, and reporting to all key stakeholders in a timely manner.

Provide technical contribution to the design of M&E tools and support the MEAL team in data analysis.


Adhere fully to the commitments and rules of IMPACT’s Code of Conduct

Undertake any other relevant duties as may be assigned by the line manager.


Advanced University Degree in Social Science or a closely related discipline.

Knowledge in women’s rights and gender issues.

Minimum of 5 years of progressively responsible experience in international development work.

Very good Knowledge in the Syrian conflict and the civil society work in Syria.

Previous experience in remote management is strongly recommended. Along with the ability to coordinate between several parties

Experience in people management, team building, problem-solving, and decision making in a fragile context.

Demonstrated ability to implement a complex program, manage a range of staff, and with a strong emphasis on developing their capacities.

Strong communication skills, including the ability to coordinate with multiple parties and external stakeholders.

Sound judgement and ability to make impartial recommendations;

Experience in programme development, management and monitoring and evaluation;

Excellent Arabic and English language skills (spoken, written and reading)

Experience delivering capacity building training and materials development is preferred.

Hard-working, proactive, and able to prioritize and delegate a demanding workload.

Child safeguarding policy:

IMPACT aims to create an organization that is safe for children but is also aware of the need to keep child protection concerns proportionate and to guard against over-zealous attitudes. Child abuse thrives in closed and secretive atmospheres. IMPACT’s best protection is to create an open and aware culture where people are not afraid to speak about their concerns.

Any employee, consultant, contractor, or the supplier undertaking an activity on behalf of IMPACT organization must sign the Child Safeguarding – Declaration of Acceptance Form and comply with the IMPACT Child Safeguarding Policy which is a statement of IMPACT’s commitment to preventing abuse and protecting children with whom it comes into contact.